Production and Operations Management
By Kanishka Bedi.
Description
The book provides in-depth coverage of topics such as facility location planning, facility capacity and layout planning, project management, aggregate planning, work design, demand forecasting, and operations scheduling. In addition, contemporary concepts such as e-procurement and operating resource management, multiple-criteria ABC analysis, location planning of foreign facilities, and service quality measurement using the SERVQUAL instrument have also been discussed. The book contains three new chapters on service operations management, outsourcing and offshoring, and total productive mai...
ISBN(s)
0195690877, 9780195690873
